Shipping & Delivery
Q. When will I receive my Order?
- If your product is in stock with Indian Warehouse it will be processed in next 24 hrs. You can expect delivery within 3-5 working day for Metro Cities (Delhi, Mumbai, Kolkata, Chennai, Hyderabad & Bangalore) and 5-8 Working day for Tier II cities
- If Your product is shipped from International Warehouse, then standard delivery timeline is 14 days for Metro Cities (Delhi, Mumbai, Kolkata, Chennai, Hyderabad & Bangalore) and 16-20 days for Tier II cities
Q. How do I track my order?
- Once your order is been shipped from our warehouse, you will also receive a courier tracking ID on your Email. The tracking number will be active within 24 hours post activation you can start tracking of your order on respective courier website. In case you need more assistance, you can get in touch on Call/Email
Q. What if I am not available to receive my parcel?
- Our courier partner makes attempts to reach you via a phone call and SMS. Please ensure that you take calls from our courier partner to facilitate delivery of your package. A second attempt will automatically be made within 24 hours. After the second attempt, our courier will hold on to your parcel for 3 days awaiting further instructions from the recipient before returning your parcel to orgin
- Once the parcel has been sent back to us, you must wait until it arrives in our Order Processing Center. At this time you will automatically receive an email/call asking you if you would like us to resend your parcel .We will hold your order at Processing Center for a week from the time we send you an email. If we do not hear from you in this timeframe you order will be disposed off.
Q. Do we deliver products outside India?
- Currently we deliver only within India. You can place an order on our website from anywhere in the world; however please ensure that the delivery address is within India.
Note Internation warehouse – USA and UK